Guest Guidelines & Rules

Operational Policies & Terms

Check-in & Check-out Times

Standard arrival check-in time starts from 3:00 PM. Departure is strictly required by 10:00 AM on your checkout date to allow cleanings.

Minimum Stay

A mandatory minimum 2-night stay applies to all packages (Standard, Corporate, and Venue) to ensure an unhurried, resort-style stay.

Flexible Cancellation Policy

Receive a 100% full refund if you cancel your booking at least 14 days prior to your scheduled 3:00 PM check-in time. Cancellations made within 14 days of arrival are strictly non-refundable.

High-Speed Wi-Fi

High-speed Wi-Fi network accessible across the main house and surrounding terraces. Priority routing is available for corporate strategy workshops.

Vehicle Parking & Access

Designated parking zone mapped near the entrance and Barn. All vendor vans, catering vehicles, and day guest cars must park here to prevent turf damage.

Physical Accessibility

Our main residence is a contemporary, single-storey dwelling featuring sleek, flat concrete floors and accessible open-plan layouts with no stairs.

Strict NSW STRA Noise Curfew

All amplification or loud speakers must be strictly moved indoors or turned off past 10:00 PM to maintain local council compliance.

Events & Guest Headcount

Intimate styled elopements and milestones are strictly capped at 30 day-use guests. A mandatory Event Venue Fee applies. Unauthorized gatherings are prohibited.

Wildlife & Pet Policy

To protect our resident native wildlife (including kangaroos and birds at dawn), pets are strictly prohibited on the estate.